Shipping & Duties Policy
Last Updated: August 13, 2026
At Luxeagain Inc, we take extraordinary care in handling, packaging, and delivering your pre-owned luxury purchases. Because every luxury item in our collection is unique and high-value, all orders are processed with strict security and authentication verification protocols prior to dispatch.
1. Shipping & Customs Duties Coverage (By Region)
We strive to offer a seamless luxury shopping experience with flexible shipping and customs duties coverage depending on your delivery location:
🇺🇸 USA & 🇨🇳 China Orders (All-Inclusive)
For all customers shipping to the United States and China:
- Shipping Fees: 100% FREE Standard Shipping on all orders.
- Customs & Import Duties: Fully Covered by Luxeagain Inc. There are no hidden fees, extra taxes, or clearance charges upon delivery. The price you see at checkout is the final price.
🌐 International Orders (Outside USA & China)
For customers ordering outside of the United States and China:
- Shipping Fees: Calculated dynamically at checkout based on package size, weight, and destination.
- Duties, Taxes & Clearance Fees: Import duties, VAT, sales taxes, and local customs fees vary by country/region and are determined by your local customs authority.
- Customs Support: Please contact our Customer Support team at info@maxuria.com before placing your order to receive specific pricing and estimated import fee details for your country.
2. Shipping Options & Delivery Timelines
| Destination Region | Shipping Service | Processing Time | Estimated Transit Time | Shipping & Duties Cost | Signature Requirement |
|---|---|---|---|---|---|
| United States | International Standard Express | 1–2 business days | 5–10 business days | FREE (Duties Covered) | Required (Adult Signature) |
| China | International Express | 1–2 business days | 5–10 business days | FREE (Duties Covered) | Required (Adult Signature) |
| Rest of World | International Express | 1–2 business days | Varies by location | Calculated at Checkout / Contact Support | Required (Adult Signature) |
💡 Notice on Shipping: All US and China orders are dispatched via secure international courier directly to your address. We do not currently offer overnight or expedited shipping options.
3. Shipping Restrictions & Security Policies
- Direct Signature Required: For security reasons, all high-value luxury shipments strictly require an Adult Signature Confirmation upon delivery.
- No P.O. Boxes / APO / FPO: Due to strict international courier insurance regulations for luxury goods, we cannot ship to P.O. Boxes, APO, or FPO addresses.
- Regional Restrictions: Due to local customs regulations regarding pre-owned luxury imports, we may be unable to fulfill orders to certain destinations in Africa, Latin America, parts of Eastern Europe, and the Middle East.
4. Order Tracking & Security
- Tracking Information: Once your package has been dispatched, you will automatically receive a confirmation email containing your international tracking number and courier details.
- Address Verification: To prevent credit card fraud, we ship only to the billing address associated with your payment method or a verified address authorized by your financial institution.
- No Rerouting: For high-value protection, courier rerouting or package hold requests after dispatch are strictly prohibited without authorization from Luxeagain Inc.
5. Lost, Stolen, or Damaged Packages
- Fully Insured Shipments: All items dispatched by Luxeagain Inc are fully insured in transit until signed for and accepted.
- Damaged Packages: If your package arrives visibly damaged or tampered with, do not sign for or accept the delivery. Please notify the courier driver and our support team immediately at info@maxuria.com.
- Post-Delivery Responsibility: Once a package has been marked as “Delivered” with a confirmed signature, Luxeagain Inc is no longer responsible for lost or stolen items. Please ensure someone is available to sign for the delivery.
6. Contact Us
If you have questions regarding shipping rates, customs duties, or specific regional pricing, please contact our logistics support team:
- Company Name: Luxeagain Inc
- Support Email: info@maxuria.com
- Official Website: https://www.myluxeagain.com